Shipping & Returns Policy


🚚 Shipping, Returns & Warranty Policy

At Wawry.com, we are committed to providing a smooth, transparent, and reliable shopping experience. Below you will find our complete shipping and returns policy for all portable power stations.

📦 1. Shipping Policy

We understand that fast and reliable delivery is essential when purchasing a portable power station. That’s why we have optimized our fulfillment process for customers across the United States.

🚚 Shipping Details:

  • Shipping Cost: Free Standard Shipping on all orders within the contiguous United States
  • Delivery Time: 2–5 business days after shipment
  • Processing Time: Orders are processed within 1 business day
  • Carriers: We work with trusted carriers such as FedEx, UPS, and USPS
  • Tracking: Every order includes a tracking number sent via email once shipped

🔄 2. Returns & Refund Policy

Your satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a risk-free return policy.

📋 Return Overview:

  • Return Window: 30 days from the date of delivery
  • Return Cost: Free (we provide a prepaid return label)
  • Restocking Fee: None
  • Refund Method: Original payment method

📦 Return Requirements:

  • Item must be in original condition
  • All accessories (cables, manuals, etc.) must be included
  • Original packaging is required

🔁 How to Start a Return:

  1. Contact us at support@wawry.com with your order number
  2. Our team will review your request and provide a prepaid return label
  3. Pack the item securely and ship it using the provided instructions
  4. Once received and inspected, your refund will be processed

🛠️ 3. Warranty & Support

All Wawry portable power stations come with a 1-year limited manufacturer warranty covering defects in materials or workmanship under normal use.

If your product experiences any technical issues during this period, we will repair or replace it at no additional cost.

📞 Customer Support

If you have any questions about shipping, returns, or warranty, please contact our support team:

📧 support@wawry.com
⏱ Response time: within 24 hours (Monday–Friday)

⚡ Final Note

At Wawry, we are committed to delivering reliable portable power with fast shipping, easy returns, and dedicated customer support.